Tags rep

Which report(s) do yo use to decide which knowledge base articles to write?

Below is the answer and explanation for which report(s) do yo use to decide which knowledge base articles to write? Which report(s) do yo use to decide which knowledge base articles to write? Average ticket response time. Average ticket response time by rep. Ticket volume by categor...

During the Way Forward step of GROW coaching, what is your role as coach?

Below is the answer and explanation for during the way forward step of grow coaching, what is your role as coach? During the way forward step of grow coaching, what is your role as coach? Help the rep decide how they will achieve their goal and how you can support them. ✅ Determine for t...