Below is the answer and explanation for you can do all of the following from a ticket record except:
You can do all of the following from a ticket record except:
Make a call.
Send an email.
Create an internal task for yourself or a colleague.
Start a video ch...
Below is the answer and explanation for what is a snippet?
What is a snippet?
A reusable text block. ✅
An email template.
The bit of text on a ticket record.
A ticket.
Correct answer
A reusable text block. ✅
Below is the answer and explanation for all of the following are reasons to @ mention someone on a ticket record except:
All of the following are reasons to @ mention someone on a ticket record except:
To escalate a ticket.
As an FYI.
To transfer ticket ownership. ✅