Below is the answer and explanation for scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?
Scenario: your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?
Net promoter score.
Below is the answer and explanation for you want to understand how your customer support team is performing. The best feedback survey to use is:
You want to understand how your customer support team is performing. The best feedback survey to use is:
Customer effort score. ✅
Customer satisfa...
Below is the answer and explanation for your manager wants to know who your primary persona is. The best feedback survey to use is:
Your manager wants to know who your primary persona is. The best feedback survey to use is:
Net promoter score.
Custom feedback survey. ✅
Below is the answer and explanation for if you want to know what your customer thinks about their sales experience, which feedback survey should you use?
If you want to know what your customer thinks about their sales experience, which feedback survey should you use?
Customer effort score.
Customer satisfac...