HubSpot Sales Management Training Certification for Developing a Successful Modern Sales Team

Exam Name: HubSpot Sales Management Training Strategies for Developing a Successful Modern Team Certification Exam URL: https://academy.hubspot.com/courses/sales-manager-training-program Credit: https://hubspot.com/ All rights and credit go to HubSpot as they are the sole owner and original creator of the test.
  • Which of the following is a best practice for onboarding newly hired salespeople?
  • What is the “source of truth” for every sale’s status?
  • True or false? A good sales process has enough flexibility to allow salespeople to adapt to the needs of individual prospects.
  • True or false? Having reliable sales data is required to create an effective coaching program.
  • What are the stages of the buyer’s journey?
  • Which of the following is an example of a formal job story?
  • Fill in the blank: While buyer personas help you understand who your customer is, Jobs to Be Done helps you understand your customer’s _____.
  • Which of the following is a problem with thinking of your business as a funnel? (Duplicate Question 1)
  • Which salesperson would most benefit from a coaching program?
  • Which of the following should be the primary focus of your sales onboarding program?
  • When hiring salespeople, what is the most important thing to look for?
  • True or false? The sales team needs to be using the same hiring process used by other departments.
  • What’s the best way to avoid making bad sales hires?
  • Which of the following is an example of an ineffective coaching technique that should be avoided?
  • What’s the sales manager’s role in the fourth phase of a sales training, when the team applies their new skills in the real world?
  • What’s the sales manager’s role in the third phase of a sales training, when the sales team converts knowledge into behavior?
  • True or false? You can forecast as accurately with an informal sales process as you can with a formal sales process.
  • What’s the sales manager’s role in the second phase of a sales training, when the training is reinforced?
  • Fill in the blanks: Each step of your sales process is a combination of _____ and _____.
  • Fill in the blank: Every step of your sales process needs to be _____.
  • Fill in the blanks: When building a recruiting strategy, building relationships with top sales talent at other companies is _____, while building relationships with high-performing business development reps at other companies is _____.
  • True or false? You need to continually evaluate how well your sales process is working.
  • What are exit criteria?
  • Which of the following is the most important responsibility of a sales leader?
  • When creating interview questions for sales hires, which of the following approaches is a best practice?
  • What format should your sales playbook be in?
  • What is the best way to provide content to your sales team?
  • How can pipeline meetings be a coaching opportunity?
  • During the Options step of GROW coaching, what is your role as coach?
  • True or false? Combining multiple methodologies causes confusion and low performance.
  • When in the buyer’s journey should you try to connect with a buyer?
  • Which of the following is a problem with thinking of your business as a funnel? (Duplicate Question 2)
  • When choosing a sales methodology, what’s the most important thing to keep in mind?
  • Which of the following is true of most sales organizations?
  • True or false? Making the steps of your sales process buyer-centric can be as simple as changing their names a little bit.
  • During the Reality step of GROW coaching, what is your role as coach?
  • Which of the following has the biggest impact on potential leads?
  • During the consideration stage of the buyer’s journey, what is the buyer considering?
  • Which of the following should be included in your sales process?
  • Which of the following is a benefit of GROW coaching?
  • During the Goal step of GROW coaching, what is your role as coach?
  • During the awareness stage of the buyer’s journey, what is the buyer becoming aware of?
  • Which of the following groups is the easiest to sell to?
  • True or false? When you coach a salesperson, you should spend more time listening than talking.
  • What are the steps of the GROW coaching technique?
  • If a highly dedicated salesperson is unable to improve their low sales performance despite coaching efforts, what is your best course of action?
  • A colleague at another company has developed a sales process with four steps in it. They are concerned that the process is too short. What would you tell them?
  • During the Way Forward step of GROW coaching, what is your role as coach?
  • Why is it common for companies to think of themselves in terms of a funnel?
  • How can a film review be used as part of a coaching strategy?
  • In a flywheel business, which of the following is the most important source of new prospects?
  • Which of the following is the BEST way to uncover the job that people hire your product to do?
  • Which of the following is a benefit of using Jobs to Be Done?
  • Fill in the blank: While buyer personas help you understand who your customer is, Jobs to Be Done helps you understand your customer’s _____.

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